A Holistic Approach to Diversity, Equity, and Inclusion at Elevate

Elevate is excited to share two new partnerships that we have started in 2023 to support our Inclusion, Diversity, Equity, Accessibility, and Justice (IDEA+J) efforts.

Read more below to learn about our partners, our plans, and our journey.  

 

April Walker, Philanthropy for the People 

In February, we kicked off a year-long partnership with Philanthropy for the People, and its founder April Walker. April’s expertise centers specifically on racial equity and justice in fundraising and grantmaking

April is facilitating conversations and workshops for Elevate staff about wealth, philanthropy, and fundraising justice throughout 2023. Our aim for this portion of our work is to build a shared vocabulary and understanding among Elevate staff about these topics so that we can be better partners to our clients and drive meaningful change in the nonprofit sector. 

April’s unique focus on equity in philanthropy is particularly important to Elevate, given the nature of our work to support nonprofit fundraising in an inherently inequitable philanthropic sector. This context has major consequences for our nonprofit partners, and Elevate is committed to hastening change in the sector. 

Interested in hearing more about April’s expertise and her advice on what it will take to transform the philanthropic sector? Look for our next blog installment!

Dominique Hollins, WĒ360: 360° of Workplace Equity

We have likewise engaged Dominique Hollins, Founder and Connector-in-Chief of WĒ360, to conduct a company-wide equity audit. Our work with Dominique is internally-focused and designed as the primary information-gathering step in developing Elevate’s long-term IDEA+J strategy. 

Dominique will conduct a company-wide IDEA+J assessment that highlights strengths and areas of development for sustainable IDEA+J implementation in the years to come. Her assessment will include surveys of Elevate staff and a review of relevant internal policies and procedures. This information will inform the design of our long-term IDEA+J strategy. We intend to repeat this assessment every two to three years to measure and evaluate progress. 

Dominique is a sought-after consultant, coach and speaker who has been quoted in the Washington Post and recognized by Fortune for her work. She develops customized strategies that bridge the gap between corporate responsibility and organizational accountability to enable equitable and inclusive business practices. 

Why Two Partners?

Elevate strives to be an inclusive and equitable workplace where all members of staff are accepted and recognized for their contributions.  It is therefore critical that any work we do to advance diversity, equity, and inclusion is inclusive of our company operations and practices. 

At the same time, Elevate operates within the larger context of the nonprofit and philanthropic sectors, as we support our clients in their pursuit of funding from institutional donors. Our clients are in part dependent on the largesse of donors, and we are cognizant that philanthropy itself is inherently imperfect. Philanthropy writ large is a product of the income inequality and disparity rooted in a capitalist system –  a system in which much of this country’s wealth is and always has been generated by Black, Brown, and immigrant laborers. 

So, when tasked with identifying the right partners to support Elevate’s journey, the IDEA+J working group identified the need for two partners with distinct expertise who could support our work with both an internal and an external focus. While it took some time to lay the foundation for these two partnerships, we are optimistic that our collaborations with April and Dominique will facilitate the holistic and multidimensional approach to diversity, equity, and inclusion that we’ve been looking for.  

Laying the Groundwork

At Elevate, we believe that to build a workplace that is inclusive and equitable requires a values alignment, an invested leadership team, financial resources, and staff capacity for a sustained, long-term commitment, as the work is quite simply never finished if it is substantive rather than performative. 

Individual Elevate staff members have consistently expressed enthusiasm and demand for the company to invest more in Diversity, Equity, and Inclusion work. While wanting very much to heed this call to action, founder, President and CEO Alayna Buckner, wanted to enter into this undertaking responsibly with sufficient internal assets in place. Equally important to Alayna was for Elevate to do its due diligence to avoid engaging in DEI that was superficial, counterproductive, or harmful. This was especially true in light of the proliferation of ill-conceived DEI pledges and initiatives in the wake of the murder of George Floyd and subsequent Black Lives Matter protests in 2020. We also did not want a disproportionate amount of emotional labor to fall on staff belonging to marginalized communities, as often happens when initiatives are entirely staff-directed. Finally, we wanted to look both inward at ourselves and our organization and outward to our sector to better understand how intrinsic injustice and power imbalances are to the core of fundraising.  

Accordingly, we made certain we had the financial resources that would allow Elevate to invest in the necessary expertise to guide this journey. We hired Vice President of Personnel, Letese Lamb, to act as the executive sponsor of our DEI initiative. We also reduced staff workloads so that they would have the space to participate in IDEA+J working groups and committees. Then, we undertook a thoughtful year-long partner selection process as an IDEA+J Committee. 

Now that we are here, we know that this transformative work will challenge us in ways we may not expect. All the same, we are eager to begin this collective learning journey and to share our progress with you! 

Check out a few of our previous blogs for more on how philanthropy is changing and why it is critical that grant writers use empowering language in their funding requests. We also offer a webinar on Power Dynamics in Grant Writing as part of our Learning Collection on How to Prepare Expert Grant Applications. Join us on May 25, 2023 for a session that will explore the role of fundraising in creating equitable partnerships among communities, the social sector, and philanthropy.

You might have noticed that Elevate’s tagline is “Smart Grants for Powerful Social Change.”

Elevate works with over 100 inspiring nonprofit organizations that improve  people’s lives and communities. This is the “powerful social change” in our tagline, while “Smart Grants” is in part a reference to one of the essential tools that we use to get better at the work we do every day for our clients: data. Understanding what data tells us about our clients’ grant program outcomes is key to our success. Tracking grant-related data is a unique hallmark of Elevate’s services, and one of the features that sets Elevate apart from other fundraising and grants consultants.

Every year, we review the data related to our work and examine trends and highlights. Our year-end infographic, Elevate 2022 by the Numbers, offers a data snapshot of the preceding 12 months. Our mighty staff of 82 served 162 clients, submitted 2,901 deliverables, (i.e., grants, letters of intent, and reports), and won over $132 million for our clients! Last year, we had a 65% win rate for grants prepared by Elevate. 

There is much to celebrate about our clients’ significant grant wins last year! But at Elevate, we do more than acknowledge our client’s triumphs: we also look for significant trends and lessons that can better inform our work with both new and long-time partners in the years to come. 

Our 2022 Win Rate: 65%

Last year, our clients won 65% of the grants that Elevate wrote on their behalf. This is an extraordinary success rate – we win two-thirds of all grants submitted, more than three times the national average. 

This win rate is a conservative calculation. It only includes opportunities that were drafted and submitted by Elevate on behalf of our clients. However, Elevate also provides advice and language on a client’s own submissions, as well as “softer-touch” aspects of support that may ultimately lead to funding wins, including helping clients cultivate new funders and steward relationships with current funders. 

We have searched for a comparable national statistic to gauge our 65% win rate. Based on nonprofit self-reporting, information from Foundation Directory, and raw data, Candid estimates a national average win rate of 17%. Other sources place the average win rate somewhere between 10 and 30%. (We wholeheartedly welcome any alternative sources for national win rate data if you wish to reach out to us!)

Stepping back so that we may assess the bigger picture, our own data set reveals that win rates vary based on factors such as a nonprofit’s tenure with Elevate as well as their budget size. 

For instance, there is a bit of a ramp-up in building a new grants program: it can take anywhere from nine to 18 months from the point at which an organization first begins researching grant opportunities to the point when they secure their first grants. 

When many partners begin working with Elevate, especially if they are new to grants, the first several months are spent getting to know the organization’s needs, collaborating on a suitable grant strategy, identifying funding opportunities, and building a grants calendar. 

For this reason, it is really not until these clients enter year 3 with Elevate when win rates start to consistently approach the 65% mark. This is also why our very long standing clients (those who have partnered with us for 7 years or more) have even higher win rates. In collaboration with these organizations, we have systematically built   efficient and sustainable grants programs! 

Interestingly, Elevate has witnessed a steady uptick in our overall win rate as our organization has matured. We moved from a 55.6% win rate in 2018 to a 60.7% win rate in 2020 to our current rate of 65%. This progression reflects an increased investment in our staff as well as a high-quality operations team to better support them and our clients. (For more on our organizational investments, check out our Founder’s Elevate is Ten! blog post celebrating our decade milestone.) 

Our 2022 Total Dollars Won: $132,835,761 

In addition to our team’s impressive win rate, we are very proud to share that we won over $132 million for our clients’ work last year! 

There are a lot of ways to parse this nine-figure sum secured by Elevate clients. For our Comprehensive Grant Writing Services clients, Elevate and our clients work collaboratively to decide which opportunities to pursue based on their customized grant strategy for a given year. Other clients may opt to utilize one of our project-based services such as our Writing Capacity Projects to add extra grant capacity for a limited time or to apply for a large grant. Clients’ needs also differ based on numerous factors, including their sector (we partner with organizations working in the areas of arts & culture, education, health & human services, advocacy, and international issues, for example), their mix of local and national funders, their budget size (we work with organizations with budgets under $500,000 to those with annual budgets over $50 million). 

Therefore, whether it is a $250 award (our smallest in 2022) or a $7.8 million grant (the largest grant we secured last year), all of our wins are vitally important in helping to sustain our clients’ good works. Between these polar extremes, we calculated an average award of $151,000 and a median award of $25,000 among the grants secured in 2022.

Interested in learning more about how Elevate uses data to serve our clients? Check out our blog on how general operating requests have a higher win rate than program-restricted proposals. Also look out for the “March of Project Coordinators” series next month (we also like puns!) that will illustrate the value of data and project management on our client teams. 

ABOUT OUR DATA

Elevate uses Salesforce to log thousands of grant opportunities each year across our nearly 100 nonprofit partners. We track information related to which grants are secured and which are lost, how much funding is requested and awarded, whether each grant is for a specific program area or for operating support, and much much more. The results described here come from thousands of data points across all of Elevate’s nonprofit partners. We love data!

January 12, 2023

Celebrating a decade of partnerships, growth, and meaningful impact

While each new year brings an opportunity for reflection and goal-setting, here at Elevate, we have actually been thinking about 2023 for many months – not just as part of our routine organizational planning for the new year, but also because it is another big milestone for us: our 10th Anniversary Year!

TEN YEARS! I started formulating the idea for Elevate in late 2012, after grant writing for and consulting with nonprofits on my own for a few years. And I officially filed the paperwork in December 2012 so that I could launch the company on January 1, 2013.

First, I am very proud of what we have accomplished. About 20% of private sector businesses in the United States fail within the first year; 50% after five years; and 65% after ten years, according to the US Bureau of Labor Statistics. In contrast, ten years in, Elevate continues to grow and invest in services and our staff. We have exciting plans for the years ahead!

Moreover, per the National Women’s Business Council, we’re in the top 1% of women-owned businesses in the United States in both revenues and staff size – although, to be honest, this may say more about the state of gender equality in our country and business than anything else.

In fact, there is one experience that I remember very clearly from my early days building Elevate: I was in a cohort of other business executives that were working on scaling their companies. There was a panel of three CEOs who were talking about failure, and the role it has in taking risks and experimenting. One man proudly shared that he had started four companies and all of them had failed before his current venture. I remember turning to my colleague (in mild horror!) and saying, “I don’t want to start four companies and watch them fail: I want to start ONE company and make sure it succeeds.”

I know that his intent was to normalize failure; and we all have projects or ideas that do not work out – I certainly have. But from Day 1 of Elevate, I viscerally understood that YOU – our clients – were placing your trust in us: to develop high-quality proposals; to submit them on time and accurately; and to literally raise their budgets and staff salaries. I was in my twenties when I started Elevate, but I knew that this was a profound responsibility and I never took it lightly. I still do not.

In building Elevate, I have worked to ensure we offer high-quality services that meet our clients needs and that we have hired excellent staff to deliver those services. Over the years, we have developed strong training programs (which is still ongoing)! We invested in a management layer that supports staff one-on-one and a Client Services department that moves quickly when clients have concerns. We have reduced workloads so that all staff have more time to focus on each client. We also continue to invest in a high-quality operations team to support staff and clients day-to-day. And most importantly: I have made sure we have a competent and professional executive team of leaders with exceptional judgment.

I bring all of this up because the news is heavy with stories of atrocious corporate governance and irresponsible business leaders: from the collapse of FTX and its grotesque lack of internal accountability; to the decades-long criminal tax fraud of the Trump Organization; to former Theranos CEO Elizabeth Holmes being sentenced to 11 years in prison.

Leaders matter. The decisions we make for our organizations matter. And I have always looked to the nonprofit sector – rather than the corporate sector – for inspiration and guidance about how I wanted to lead Elevate. On this point, I’ll share one final story from Elevate’s founding.

Early on, a colleague and I were meeting with a potential client and explaining our three-person team model. (Yes, we do think it is distinctive and an important part of our value proposition to clients!) However, this person innocently said, “Oh, how innovative…!”

My eyes got wide and I was about to begin my multi-part thesis on why innovation is overvalued and effectiveness is much more important – when, thankfully, my colleague just said, “Don’t get her started…”

But it is true that after a decade of seeing funders prioritize the new and the shiny over the tried and true, I had developed a strong opinion on the matter. My staff who have worked with me long enough know that my favorite poem is To be of use by Marge Piercy (and my not-so-secret goal is for Elevate’s mascot to be the water buffalo).

That is because this poem encapsulates all that I love most about working with and for you – the nonprofit organizations that make people’s lives and communities better. It beautifully reflects how good people, doing hard work, day in and day out is what matters most. It is why I am so proud to have dedicated the last decade to serving you and your organizations. And it is why I am committed to ensuring that Elevate only improves in serving you over the next decade.

To be of use
BY MARGE PIERCY

The people I love the best
jump into work head first
without dallying in the shallows
and swim off with sure strokes almost out of sight.
They seem to become natives of that element,
the black sleek heads of seals
bouncing like half-submerged balls.

I love people who harness themselves, an ox to a heavy cart,
who pull like water buffalo, with massive patience,
who strain in the mud and the muck to move things forward,
who do what has to be done, again and again.

I want to be with people who submerge
in the task, who go into the fields to harvest
and work in a row and pass the bags along,
who are not parlor generals and field deserters
but move in a common rhythm
when the food must come in or the fire be put out.

The work of the world is common as mud.
Botched, it smears the hands, crumbles to dust.
But the thing worth doing well done
has a shape that satisfies, clean and evident.
Greek amphoras for wine or oil,
Hopi vases that held corn, are put in museums
but you know they were made to be used.
The pitcher cries for water to carry
and a person for work that is real.

November 3, 2022

I started Elevate almost a decade ago with about 10 clients. Today, we’re celebrating a major milestone: 100 current clients of our signature Comprehensive Grant Writing Services (CGWS). For each of these 100 nonprofit partners, we bring a team of grants professionals in order to build and sustain the organization’s grants program. As we celebrate this milestone, we’re thrilled and honored to be the largest, most trusted grant firm in the country!

WHY I FOUNDED ELEVATE

I have been a grant writer pretty much my entire career. I always loved the work because it let me write professionally. (Who says a philosophy degree isn’t marketable?!) But more importantly, I enjoyed it because good grant writing makes good things happen. I loved winning proposals for important community projects. As a consultant grant writer, I loved working with nonprofit leaders to identify programming gaps, and find funding to address those gaps.

But having worked in-house at nonprofits, and then as an independent consultant to a handful of organizations, I felt that there were challenges with both models. Too often, I saw early career grant writers hop from organization to organization in order to grow their skills, advance their careers, and  be exposed to different types of grants and organizations. (And, yes, I was guilty of this myself!) These nonprofits were likewise spending six or nine months training a relatively inexperienced grant writer, and then losing them after a year or so, only to re-start the expensive hiring, onboarding, and training process. And in the meantime, their grants programs stalled.

Later, as an independent contractor, I got to work with a lot of nonprofits and gain expertise on diverse topics quickly – but I missed having a team of other people to work with. I wanted to share advice, cultivation strategies, program ideas, and trends in the sector. I wanted to invest in the best research tools and have a robust grants database that would benefit all of my clients! And, I noticed that nonprofits were stuck in an inefficient position by paying me hourly. It is expensive to pay independent contractors who have high-level development expertise to also do a lot of the day-to-day work like managing the grant calendar and submitting proposals.

So I started Elevate with a clear purpose, a distinctive team model – and MANY questions.

A PURPOSE, A MODEL…and MANY QUESTIONS

Our purpose, which has never waived, is to ensure nonprofits have access to the best grants expertise in the country.

Our team model has been refined over the years, but remains the foundation on which Elevate is built. It is also how we stand apart from other firms. Simply put, when you work with Elevate, you get a whole team of people with distinct roles, training, and expertise. You get access to a high-level strategist and team manager; the dedicated support of a highly skilled grant writer based on how big your grant calendar is; and you get a data professional to manage your calendar and ensure all of the details are captured. Instead of hiring three people with these distinct skill sets, you can work with Elevate. Instead of trying to find a “unicorn” who can do it all, we hire, train, and support excellent fundraisers – and assign you a team based on your needs.

So, we had a clear purpose and a unique model,but the rest of Elevate was up for discussion, iteration, and improvement. I won’t detail the (literally) thousands of questions that I had – and the hundreds which we have systematically asked and answered over the past decade.

But I will tell you one question I had back then, sitting on my couch, planning Elevate’s future: I did not know if nonprofits would want to work with a firm like Elevate. Or if they would want to keep working with us over time. My clients at that time only knew me; they had hired me; they trusted me. I wasn’t sure if we would be able to translate that expertise over to people they did not know.

But year after year, our nonprofit partners have answered that question with a resounding YES!

QUESTIONS ANSWERED

YES! They want to work with our amazing staff. Our clients appreciate the diverse professional skill sets, past work experiences, and personal perspectives and backgrounds our staff bring to their work.

YES! They will stay with Elevate for years and years. Even as nonprofits have a growing option set of other firms, individual consultants, or in-house staffing, they continue to choose to partner with us to grow and sustain their grants program. They value our consistently high-quality work, our industry-leading win rates and ROI, and the stability we bring to their development departments.

YES! They will stay with Elevate as their needs evolve. Over the years, we have dedicated increasing staff time and leadership to working with clients to make sure they are in the right contract and scope of work to ensure their needs are met even as these needs shift over time.

YES! They trust us – and hold us accountable – to continue to improve our services. This past decade has had its ups and downs: as we have grown, we have improved the quality of our services and increased the consistency of our work. We have worked hard to respond promptly and thoughtfully to client feedback so that we consistently improve our work and the service we provide.

YES! They see the benefits of Elevate’s shared expertise, insight, and resources. Not as competition and scarcity – but as a mutual benefit that supports all of our nonprofit clients. They appreciate that we have a deep bench of expert staff and a long roster of clients.

SPACE TO SUCCEED

A particular part of Elevate’s growth that I am most proud of is that with Elevate’s own expansion, our clients actually get more personalized attention and support than ever before.

As we have grown, we have not cut corners for clients – in fact, we have invested a lot in ensuring that our staff can focus on client work. In 2021, after a long COVID year that hugely impacted the sector, we adopted a priority of providing our team with the “Space to Succeed.”  We reduced staff workloads by 20% for Grant Writers and over 10% for Team Directors, meaning our staff have more time and space for each client.

We also built out a stellar team of trained supervisors who support each member of the staff in navigating their work with their clients and teams. And, our excellent Data Team continues to grow and excel, bringing new insights to our work with clients and to the sector as a whole! (See their most recent blog post here.)

As we look ahead to 2023 – our 10th Anniversary Year! – we look forward to continuing to be a trusted partner to over 100 nonprofit partners every day. Thank you to everyone who continues to support us on this journey!

July 12, 2022

Last month, I joined Elevate’s executive team in the newly created role of Vice President of New Client Partnerships. In this new position, I am responsible for stewarding strong relationships between Elevate and new clients at the earliest stages of the client journey – from when you first attend an Elevate webinar or hear about us from a colleague, through your orientation and onboarding as a new Elevate partner.

While new to this position, I’ve worked here at Elevate for years. I started in May 2016 as a team Director, and since then I have consulted directly with dozens of nonprofits to establish and grow their grants programs. In 2018, my role expanded to include supervising many of our superstar consultants and stewarding new business for Elevate. This next step in my path at Elevate feels in some way like a natural next step – and in other ways, like a big leap!

I never saw myself in a “marketing” or “sales” role. My dad actually had a long career as a salesperson, and I always wondered how such a creative, interesting, and progressive-minded person as he was could enjoy sales so much. He told me that he felt lucky to have found a company he cared about, that delivered a product that society needed, and that cared deeply for its employees and customers. I don’t remember my reaction, but I am sure it was something along the lines of a huge eye roll.

Now I get it – Dad was right! And I’ve carved a similar space for myself here at Elevate, a company full of smart, creative people that provides an important service to the impactful nonprofits we are fortunate to call our clients. As the Vice President of New Client Partnerships, I look forward to continuing to expand Elevate’s portfolio of nonprofit partners doing the hard work of social change – and matching those organizations with an Elevate service that helps them achieve their goals. 

Client referrals are key to our success 

Since Elevate was founded in 2013, we have experienced steady growth, largely through word-of-mouth. After we engage with an organization and build an effective partnership that strengthens their grants program, they mention Elevate to their colleagues at other organizations in need of grant writing strategy and capacity. 

This referral-based growth has worked well for Elevate so far. We have partnered with hundreds of organizations to secure the funding they need to do their important work to house families, advocate for reproductive justice, educate young people, mitigate climate change, provide mental health services, and much more. 

Continued growth through Expertise and Trust 

As I build our New Client Partnerships department, I aim to embrace and build upon what works. What has allowed Elevate to grow sustainably, work with impactful organizations, provide a needed service to the nonprofit sector, and hire amazing and talented staff across the country? It all comes back to two intersectional themes: Expertise and Trust. 

Elevate employs arguably the most talented group of grant professionals in the country. Our bench is deep, and it includes career fundraisers, nonprofit wonks, academics, educators, social workers, lawyers, artists, published authors, business leaders, policy experts, and social justice warriors. Our staff have worked inside of nonprofits large and small, secured grants from nearly every major foundation in the U.S., and know the ins and outs of every application portal in use today. 

Furthermore, our effective Comprehensive Grant Writing Services model allows our clients to tap into just the right amount of this expertise across the members of their team, each of whom specializes in strategy, writing, or project management. 

So, yes, Elevate brings deep expertise in grant writing and strategy to our work with clients. But this means very little without our clients’ trust, the other key element of our success. Your grants program is absolutely critical to your organization’s success in achieving its mission. So earning your trust to guide this crucial element of your work is paramount. 

How do we earn this trust? First, Elevate deeply cares about our clients’ work. We believe in the power of nonprofits to change the world, and we come to work every day with the aim of supporting each client to present the strongest possible case for support to the funders most likely to invest in their work. We ask questions, read your materials, attend your events, get to know your staff and stakeholders, and absorb your voice and vision. 

Second, we do what we say we will do. Elevate’s model and systems are set up to ensure that your grants are submitted with care, on time, and adhering to the guidelines of each funder. We keep our promises, stick to schedules, and share tools and systems to keep your grants program on track. 

And third, we leverage our expertise to earn your trust. We deliver well-researched prospects, well-argued proposals, and thoughtful, strategic advice. The proof is in the pudding, as they say. We deliver results that increase your grant revenues, expand your programs, and increase your impact in the community. 

Your trusted partner for fundraising expertise 

So, what can you expect from Elevate’s new New Client Partnerships department? We will lean into the themes of Expertise and Trust. You’ll see more content highlighting our work with clients and the expertise of our staff, more tools – resources, webinars, blogs, and more – that give folks a taste of what it’s like to work with Elevate, and more opportunities to hear from Elevate staff and clients about our work. 

Finally, I want to offer my deep appreciation for those who have told a colleague about Elevate, engaged us a second (or third!) time when taking a new position at a different organization, or shared one of our social media posts with their networks. There is no bigger compliment that you can give us than to refer our services to another organization – thank you! 

 

August 10, 2020

In our first post in this Getting Hired series, we shared guidance around how to put your best foot forward when it comes to your resume and cover letter. But what happens once you actually land an interview?

First, congratulations! Getting an interview is an accomplishment worth celebrating. But of course, the work doesn’t stop there. Whether you’re interviewing for a position at Elevate or another mission-driven organization, being well-prepared for an interview can significantly increase your chances of advancing to the next round and ultimately, getting the job.

While the interview process might feel drastically different right now in the era of COVID-19 and social-distancing, there are steps you can take to help ensure you make a strong impression — even if you aren’t able to meet with your interviewers in-person.  

Below are some recommendations from the Elevate Personnel team, after conducting many virtual interviews over the years.

Be Prepared, and Do Your Homework

It’s important to be in the frame of mind that this is a real, professional interview — even if it’s being conducted virtually while you’re sitting at your kitchen table. Think about what you can do to adopt this mindset, and show up with the same energy, polish, and demeanor that would bring to an in-person interview. A few specific preparation steps we recommend taking include:

  • Re-familiarize yourself with the position description, as well as the listed qualifications. The more you understand what they’re looking for, the better you’ll be able to speak to those things and highlight your related skills and accomplishments during your interview. 
  • If possible, find out how long the interview is scheduled to last, and plan accordingly. This could mean blocking off that time on your calendar, making sure you have access to a quiet space in your home for that window of time without interruption, and mentally preparing for the amount of time you’ll be ‘on.’  
  • Come up with a handful of anecdotes, stories, or accomplishments that highlight your strengths and skills — especially ones that relate closely to the position. Having these in your back pocket (or even just off-screen, where you can glance at them!) can help keep your mind from going blank if a question catches you off-guard. 
  • Prepare and practice a short answer to the classic “Tell us about yourself” question. It shouldn’t be too long, nor should it simply be a regurgitation of your resume. Think about how to concisely tell your story in a way that aligns your skills and experience with the position. 
  • Have a list of questions prepared that you’d like to ask your interviewer(s). This is a great opportunity to gain insight in the culture, the team, and the organization, so don’t let it go to waste!
Consider Your On-Screen Setup 

Particularly in this new era when virtual interviews are becoming more common, there are some extra tech considerations we recommend planning for as you’re getting your space set up:

  • Take some time in advance to find or set up a backdrop in your home where you’re well lit. Depending on your specific situation and if you’re using an app that offers this option, you might also choose to use a virtual backdrop instead. If you go this route just be sure to test it out ahead of time to make sure it’s working well, and avoid wearing any colors or patterns that may interfere with the backdrop display. 
  • Have a plan for how you’ll position your computer or laptop, to make sure you’re well-centered in the frame. You may need to adjust the height of your camera by using a laptop stand, a box, or a stack of books. Try out some options with what you have available, and find what works.
  • Give yourself time to test your internet connection and sound quality in advance, to make sure things are working properly.
  • When it’s time for the interview, close out of as many applications as possible on your computer. You may decide to keep a few windows open for reference, like your resume or a few notes to reference discretely — just be careful that you don’t lose focus or appear distracted.
Make a Personal Connection 

We like to say that a good interview is a conversation — one in which no one person is dominating the conversation, but instead there’s a natural exchange. Here are a few tips to help you make a personal connection and keep the conversation going:

  • Don’t just recite what’s on your resume. Instead, think of your interview as an opportunity to fill in those gaps and paint a fuller picture, using relevant stories and examples.
  • Make sure you have a few key anecdotes up your sleeve that speak to the nature of the position you’re applying for. As you’re preparing these anecdotes ahead of time, try to compile a range of varied examples that showcase different strengths and facets of your personality, so you’re not telling the same story repeatedly.
  • This one might go without saying, but don’t ever speak poorly about your previous employers in an interview. (This can be especially true in DC, where you never know who knows who.)  

NEW! As you’ll see below,
we’ve added a new section with our
favorite COVID-19 tools and resources.

January 31, 2020

It’s never a bad idea (or a bad time!) to revisit your routines, tools, and systems with fresh eyes.

At Elevate, we lean on a variety of apps, tools, and resources in our daily work with our nonprofit clients. From project management, to digital file storage, to sources of growth and learning, we’ve spent years experimenting with different tools and systems to find what works best for us. The tools we use may or may not make sense for your organization—after all, putting together your own suite of go-to resources will depend on your specific organizational needs and circumstances. Still, we believe there are certain systems and every successful organization should have in place to help increase efficiency, effectiveness, and ease of information sharing.

As you revisit your own list of tools and systems that you lean on regularly in your job, below are some of our favorites that we use year-round to keep us organized, well-informed, and effective in our work. We’ve also thrown in some entertaining and educational resources that our staff enjoy and value, to round out the list. We hope you enjoy!

NEW! COVID-19 Resources

Nonprofits and small business like ours are feeling the effects of COVID-19, and our efforts to adapt to this new reality are ongoing. In addition to publishing our own fundraising guidance, resources, and emergency preparedness best practices to support the nonprofit sector, we also look to several of our partner and peer organizations that have shared helpful resources as well. To name a few:

  • The Center for Nonprofit Advancement has shared a compilation of Coronavirus Resource Tools on their website, which they regularly updated with new information, upcoming (and recordings of past) webinars, and other helpful tools for nonprofits.
  • Our friends at 20 Degrees have put together an exhaustive suite of ready-to-use tools that nonprofit leaders can use to plan, pivot, and manage through the COVID-19 crisis.
  • Nonprofit HR’s Coronavirus Digital Information Portal contains town hall recordings and other resources to support the talent management needs of social impact organizations, during the pandemic and beyond.
  • The Management Center has shared tools, articles, and templates to support leaders managing through these tough times, via their list of COVID-19 Resources.
  • The DC Bar Pro Bono Center regularly offers training sessions for nonprofit leaders and small business owners that address legal issues affecting the operation of their organizations — several of which have focused on COVID-19.

Productivity, Organization, and Project Management Tools

Every organization needs systems in place that make it easy to perform basic business functions — things like managing deadlines, keeping track of tasks (and assign them to others), accessing shared files and information, and retrieving this information quickly. A few of our favorite tools in this category:

  • Salesforce is our Customer Relationships Management (CRM) system where we manage all kinds of data related to clients, funder deadlines, and business operations. Other nonprofit-friendly options include The Raiser’s Edge, and DonorPerfect.
  • Our teams use Asana on a daily (if not hourly) basis for all things project management. We use it to track internal deadlines, and assign tasks related to all the grants and projects we’re working on for our clients. Other options to consider include Trello, Basecamp, or Podio.
  • We use Dropbox for digital file storage, which helps us collaborate easily on drafts and ensure everyone has access to the most up-to-date versions of shared files. Other options include Box, One Drive, and Google Drive.
  • We use LastPass to securely store and share passwords for grant portals and other websites that require a login.
  • Our whole team uses Harvest for time-tracking.

Research Tools

Part of the work Elevate does for our Comprehensive Grant Writing Services clients involves prospect research, which means we’re constantly researching funders. We regularly use a few great tools for this, many of which require a paid subscription. Our favorites include:

  • Foundation Directory Online by Candid (formerly Foundation Center and Guidestar) is an exhaustive database that contains in-depth profiles of grantmakers including 990s, recent grantees, and more. 
  • GrantFinder from Inside Philanthropy is another valuable database with information on thousands of foundations and major donors. (Inside Philanthropy is also a valuable source for philanthropic news.)

Business and Operations Tools

Our Operations and Finance teams work hard behind the scenes to keep things running smoothly at Elevate. A few of the resources that help them do so are listed below.

  • Your Part Time Controller (YPTC) provides accounting, bookkeeping, and financial reporting services to nonprofits. 
  • We also use Bill.com to send and track bills and invoices.
  • We‘ve also worked with Labyrinth to take care of our required charity state registrations. (Charitable solicitation registration is currently required in 40 states, to solicit contributions legally!)
  • Members of our leadership team have attended several events hosted by the DC Bar Probono Center, which provides legal assistance to DC’s small businesses community. Their Nonprofit Legal Assistance Program also provides legal assistance to the District’s community-based nonprofit organizations — including legal clinics, trainings, and other free resources.

Philanthropy- and Fundraising-Focused Newsletters 

Our staff subscribe to a wide variety of philanthropic newsletters — many of which are focused on specific geographic and/or issue areas. Below are a few team favorites, though we recommend doing some research to find relevant publications in your niche as well.

  • GrantStation Insider is a weekly email newsletter featuring the latest information on grantmakers, upcoming grant deadlines, and news for the serious grantseeker.
  • Washington Regional Association of Grantmakers’ Weekly WRAG is a weekly newsletter that provides updates about events, philanthropic news, and nonprofit job postings in the Washington, DC region.
  • Stanford Social Innovation Review (SSIR) is an award-winning magazine and website written by and for social change leaders from around the world, that covers cross-sector solutions to global problems. In addition to a paid subscription, they also offer a free weekly newsletter 

Other 

Below are a handful of other publications and resources we look to, to keep us well-informed, entertained, and getting better at everything, all the time

  • Harvard Business Review (HBR) is a great resource for new ideas and classic advice on strategy, innovation, and leadership for global leaders, from the world’s best business and management experts. They offer several email newsletters, each of which focus on a specific field or topic, plus our team loves their Dear HBR and Women at Work podcasts!
  • Gallup is a leading provider of data and insights on the attitudes and behaviors of employees, customers, students, and citizens. They use analytics and advice to provide leaders with a road map for understanding and unlocking the full potential of individuals, teams and organizations.
  • Several members of the Elevate team have attended valuable trainings at The Management Center in DC, which works to help leaders working for social change build and run more effective organizations.

Remember — for any of these categories, there’s no right or wrong tool! Processes are much more important than the tools themselves, so don’t get bogged down in the details. What matters is that you know your organizational priorities and limitations, and you keep them in mind as you evaluate your options and ultimately choose what works best for you and your team.

October 21, 2019

At Elevate, we’re always looking for talented, motivated and collaborative people to join our team. We hire most of our positions on a rolling basis, which means we’re looking at cover letters, resumes, and work products on a weekly, if not daily basis.

Whether you’re applying for a position at Elevate, or another mission-driven organization, it’s important to put your best foot forward — which starts with your application materials.

From typos and poor formatting, to boilerplate resumes and cover letters that mention the wrong company name, there are plenty of chances to make a silly mistake and potentially cost yourself an interview!

To help, we’re sharing our best advice — compiled after reviewing hundreds of applications over the years. The five tips below will help you emphasize your strengths, avoid common pitfalls, and submit an application that increases your chances of standing out for the right reasons.

Tailor your materials to the organization and the position

As a grant writing firm,  tailoring standard grant language to each specific funder is key to a strong grant. Similarly, a cover letter that’s tailored to Elevate and the specific position to which you are applying is key to any applicant’s success. 

Your job as an applicant is to make the strongest possible case for why YOU are the ideal candidate for this specific position. As such, tailoring your materials to the specific role you are applying for is a must. Some hiring teams may place more emphasis on reading cover letters, while others focus more on resumes; you likely won’t know up front which type of company you are applying to, so it’s best to spend time customizing both.

The best candidates will highlight the direct experience that relates to the position, no matter how small. Make sure the reader knows that you understand the role and have experience that will translate into your new job.  For Elevate, we look for candidates at all levels with a strong writing background, as well as those with nonprofit experience – even volunteer or classwork can demonstrate the kind of relevant experience we like to see. Make sure you include it!

Make every word count

Words matter! That is particularly true if you’re applying for a job at Elevate, where we’re a team of professional writers. Keep these guidelines in mind, to ensure your materials are top-notch:

  • A job description is full of helpful hints to create a strong application. Look for the skills, duties, and requirements listed in the job posting, and make sure you align your skills and experiences to match.
  • Just like a grant proposal, your cover letter should tell a compelling story. Remember to be concise, and avoid getting too far into the weeds.
  • Focus on results, impact and outcomes. Don’t just list your job descriptions, activities, or extracurriculars; demonstrate how those experiences translate to this specific job, and why they make you uniquely qualified for the position.
  • Be selective about which software, platforms, and technical skills you include. For example, Elevate uses Salesforce heavily, so we’re always interested in knowing when candidates have Salesforce experience. On the other hand, unless it’s relevant to the position, you likely don’t need to include your social media handles, experience with Microsoft Office or Gmail, etc.
  • Enumerate! Use numbers and metrics to demonstrate the depth and breadth of your experience:
    • How many people did you manage?
    • How often did you deliver a report?
    • What were you the first to accomplish?
    • How large was the budget you managed?
    • How much have you won in grants?
  • Make sure your resume length is appropriate, given your tenure in the workforce. For example, a recent college graduate should not submit a multi-page resume.
  • Space is at a premium, so aim for maximum impact. Avoid repetition, passive voice, and long lists; instead, use action words and persuasive argumentation to demonstrate your value and accomplishments. There are plenty of online resources available to help with this!
Highlight what’s important

Use the hierarchy of a resume to your advantage to highlight the most pertinent information. For example, unless you’re still in school, your Professional Experience section should be listed above your Educational Experience. Also, unless your GPA is outstanding, or the company has asked for it, don’t bother including it. And if you’ve been out of school for a year or more, don’t list your GPA at all. 

If you don’t have the exact type of experience listed in the position description, draw attention to the relevant experience you DO have, and make a strong case for how it would serve you in this role. Don’t make the hiring team connect those dots – paint the picture for them. For example, what skills did you develop as a writer or editor at a college publication that would make you a strong grant writer?

Think like a hiring manager

A recent study from TheLadders shows that recruiters spend an average of six seconds reviewing each resume. That’s a very small window in which to make a strong impression! At Elevate, we review all cover letters and resumes in house – but there are a few things that jump out right away to demonstrate your interest in Elevate, not just any job. Things like:

  • Did the applicant read the directions? For example, we specifically ask applicants to tell us why they want to work at Elevate. If a candidate’s cover letter doesn’t even mention Elevate, it notes a lack of attention to detail.
  • Does the applicant understand and demonstrate the skills that tie to position we are hiring? The original job post will provide that roadmap!
  • Did they complete the application?  We ask for both a resume and a cover letter – make sure you provide exactly what has been requested.
Don’t skimp on the finishing touches

Make sure your cover letter and resume are saved in PDF form, and give everything a final review before you hit submit. (You would be amazed how many documents we receive with comments or edits in the margins.) Similarly, demonstrate your attention to detail by double-checking things like the date on your cover letter, and making sure you don’t have one stray bullet point on its own page. These seem like small things, but they could be a deal breaker for some reviewers. 

Once you submit an application be ready for the next steps. For example, make sure you have a professional sounding outgoing voicemail for calls from hiring managers. Be prepared to interview in person on short notice. Watch you email (including your spam inbox) for follow-up – which may include tests or skill assessments.

We hope these tips and tricks serve you well in your job search, no matter what jobs you apply for. And, if you’re the kind of person who loves working hard for social change, and you have experience in fundraising, grant writing, consulting, project management and/or other nonprofit work, we’d love to hear from you!


Keep an eye out for part two of this series, for tips on how to prepare for an interview and make the strongest possible impression during the next step of the hiring process.

Photo courtesy of wocintechchat.com

July 29, 2019

At Elevate, Authenticity and Acceptance is one of our core company values, and part of living up to that value involves communicating honestly with our clients and with each other. But speaking up and communicating candidly requires skill.

According to a 2017 report on The State of Miscommunication by Quantum Workplace and Fierce Inc., only 52% of employees surveyed said that they always or almost always speak their minds when discussing work-related topics with their immediate supervisor; even fewer (just 47.5%) reported always or almost always speaking their minds when talking to their colleagues.

These numbers aren’t shocking, when you consider all that’s at play — and at stake! — when it comes to speaking up in a professional setting. Whether you’re reviewing tasks and deadlines with your manager, brainstorming ideas with your team, delivering feedback to a direct report, or weighing your concerns about a workplace issue, candor inherently involves risk.

WEIGHING THE COST OF SILENCE

It’s logical, then, that so many of us often mitigate that risk by choosing the path of least resistance. We either stay silent about our concerns, agree to take on more than our bandwidth allows, or simply go with the flow when the group is moving in a different direction.

The problem is, we often fail to consider the costs of silence.

  • When we agree to take on extra work without sharing that we already feel overstretched, we risk failing to deliver on our promises.
  • When we decide to stay quiet about a workplace concern, we risk missing an opportunity to have an important conversation that others secretly want to have, too.
  • When we fail to deliver constructive feedback because it’s too uncomfortable, we rob a colleague of their opportunity to learn and grow.
CLEAR, THOUGHTFUL COMMUNICATION IS POWERFUL

Thankfully, there are skills you can build to help you speak up and communicate candidly — and candid conversations don’t have to be fraught! In fact, when done thoughtfully, having these types of conversations more often at work helps increase productivity, build trust among colleagues, and enhance team performance.

The four tips below will help you speak up about important subjects in a way that’s both honest and clear, while still keeping things positive and setting a collaborative tone.

1. SAY WHAT YOU MEAN
  • Use clear, direct language. This one seems obvious, and yet so many of us try to pad our message with things like apologies, over-explaining, or the dreaded ‘compliment sandwich.’ It may feel like you’re being helpful, when in fact you’re probably just creating more confusion. As they say in journalism, don’t bury the lede. Lead with your point, be clear, and resist the urge to dance around it.
  • Take responsibility for what you’re trying to say. Don’t be vague, and rely on the other person(s) to connect the dots for you. Be as clear as possible, and take full ownership of whatever it is you want to convey.
2. SET A COLLABORATIVE TONE
  • Ask questions. Before you dismiss or object to someone else’s idea directly, ask clarifying questions. Not only does this help you gather as much information as possible, it also demonstrates a willingness to engage with and fully understand their ideas.
  • Look for opportunities to respond with “and” instead of “but.” To be clear, I’m not saying that dissent is off the table! The main takeaway here is that using “and…” sets an amicable tone by showing respect for the other person’s point of view, even if you disagree. It sets the stage for a more productive dialogue, stronger collaboration, and better outcomes. For example: “I like that idea, and I recommend we make one adjustment.”
  • Be aware of your body language. Crossed arms and furrowed eyebrows send a ‘closed-off’ message, and typing on your phone or laptop while someone is talking to you signal that you’re not fully engaged in the conversation. Do your best to offer your full attention, respect, and focus.
  • Focus on what’s possible, instead of what isn’t. It’s hard (if not impossible) to have a productive conversation if you’re just shooting down ideas, without presenting any alternatives. I think Tina Fey said it best: “Whatever the problem, be part of the solution. Don’t just sit around raising questions and pointing out obstacles.”
3. BE TRANSPARENT, EVEN WHEN IT’S UNCOMFORTABLE
  • Manage expectations proactively, and early. This involves looking at the conversation through the other person’s lens early in the conversation and looking for any possible information gaps, unspoken assumptions, or ambiguities. When it doubt, clarify.
  • Avoid the people-pleasing trap. As tempting as it can be to go with the flow or tell people what they want to hear, you’re better off painting a clear and honest picture about any obstacles, hesitations, questions, or needs you have and opening the door for honest discussion.
  • Deliver bad news as early as possible. Whether you’re running late on a deadline, or you need to ask for help, resist the urge to delay that uncomfortable conversations. (We might hope that’ll make it go away, when in fact it almost always makes things much worse.) Having that conversation early gives everyone more time to recalibrate, and come up with a new plan if necessary. I think of this as ‘front-loading the discomfort,’ knowing that it will pay off in the long run.
4. PREVENT AND LOOSEN GRIDLOCK
  • Suspend judgment, and get curious. Sometimes hard conversations get stuck, when everyone is locked into their own point of view and the group keeps talking in circles, without listening or making forward progress. Forbes calls this gridlock, adding that it “leads to defensiveness, criticism, withdrawal and in some cases contempt—four signs of a complete breakdown of communication.” One way to loosen gridlock? Shift from a judgmental mindset to a curious one, where you seek to understand the other perspectives in the room and find ways to connect them.
  • Use empathy to move the conversation forward. While many think of empathy as a “soft” skill, it can also be a secret weapon for having more productive, efficient conversations. When you’re stuck at an impasse with a colleague or team, consider questions like: what are their true, underlying objectives here? What can you suggest that meets those needs, without encroaching on your own bandwidth or boundaries? Don’t be afraid to think outside the box, and get creative. This gets easier with practice.

ADDITIONAL RESOURCES

Below are a few resources we recommend, if you’re interested in learning more about candid conversations:

September 28, 2018

For students around the country, September marks the end of summer and the start of Back to School season.

In celebration of this time of year, we’d like to take this opportunity to highlight the great work that nonprofits throughout the sector are doing in the Education space.

Many nonprofit organizations around the country are working from different angles using a variety of program models to ensure education in the U.S. is effective, accessible, and equitable. At Elevate, we believe that progress is possible through the important work that nonprofits do, and we see proof of this every day through the work and dedication of our education-focused clients.

Below are just a few examples of the work our clients are doing to better their communities and ensure high quality education for all.

 

DC Scholars Community Schools logoDC Scholars Community Schools

DC Scholars Community Schools inspires and empowers school leaders through expert thought partnership, operational support, and programmatic strategy — ensuring a stable, high-impact, well-resourced environment in which scholars and families of Southeast DC succeed. Its work embodies its belief that in order to truly prepare scholars for success in college and beyond, they must create schools that not only deliver rigorous instruction, but also serve as communities of joy where students thrive. DC Scholars Community Schools’ vision is for each of its schools to become a true community school that offers supports and opportunities for students, their families, and their communities.

Edcamp Foundation logoEdcamp Foundation

The Edcamp Foundation builds and supports communities of empowered educators across the United States through peer-led, participant-driven professional learning opportunities. They provide an organizational platform for educators to engage in local learning events using an “unconference” model, while building a nationwide network of teachers to share best practices. The end result of an Edcamp event is engaged, empowered, and prepared teachers who adopt effective methods in their classrooms and become leaders and change agents in their schools.

The Literacy Lab logoThe Literacy Lab

The Literacy Lab’s mission is to provide low-income children with individualized reading instruction to improve their literacy skills, leading to greater success in school and increased opportunities in life. The Literacy Lab recognizes that many high-need schools are faced with the challenge of both an achievement gap and a resource gap; their approach to this challenge is to provide schools with evidence-based literacy intervention and assessment tools, rigorously trained full-time tutors to implement the model, and a coaching and support structure that ensures the success of the program and students. In the 2017-18 school year alone, over 220 full-time Literacy Lab tutors helped over 4,000 students in over 100 schools every day. This year, The Literacy Lab is going back-to-school with partners in Washington, DC, Kansas City, Missouri, Richmond, Virginia, Baltimore, Maryland, Springfield, Massachusetts, and Milwaukee, Wisconsin.

Philadelphia Education Fund logopHiladelphia Education Fund

The Philadelphia Education Fund (Ed Fund) has been working to move the needle on public education in Philadelphia for more than three decades. They work to remove barriers to college and career success for students by offering a full complement of research-based programs and services. Through their experienced and committed staff, the Philadelphia Education Fund continues to address the ever-changing academic standards, emerging educational trends, and shifting regional workforce needs through college advising, scholarships, and STEM career exposure. The Ed Fund currently serves 17,000 students across Philadelphia, with programs in 27 schools.

Education Law Center logoThe Education Law Center

The Education Law Center’s mission is to ensure access to a quality public education for all children in Pennsylvania. They pursue this mission by advocating on behalf of the most vulnerable students — children living in poverty, children of color, children in the foster care and juvenile justice systems, children with disabilities, English Language Learners, LGBTQ students, and children experiencing homelessness. ELC employs a broad range of strategies to accomplish this mission, including direct legal representation, impact litigation, educating parents and students about their legal rights, supporting community-based groups, and policy advocacy at the local, state, and federal levels.


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